We hope that you will reconsider and once again visit Harrah’s Laughlin as we would appreciate the opportunity to create a better experience. The main game is 1/2 no limit Texas hold’em. There are no tournaments at the Hollywood Casino Toledo poker room. It is open 11am to 1am Sunday through Thursday and 11am to 3am on Fridays and Saturdays. We actually do have someone sorting through the trash to recycle and have found this to be the most effective means of recycling at our property. There are 19 tables in the Hollywood Casino Toledo poker room. I’m also pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and some other projects, such as adding safes to some of our South Tower rooms to bring our property up-to-date and will continue our efforts through 2017. Please also be assured that your comfort is extremely important to us and if you should ever experience a problem with your room, please don’t hesitate to contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with your room. We are delighted to learn that you received great service from our employees, however we are sorry to learn that you didn’t fully enjoy your stay. Hello, Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.
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